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How to connect to the Managed Print Service (Windows)

Connecting to Managed Print Service print queues on Windows

As part of the roll out of the new managed print service, new printer devices should be added to your PC automatically but note that the default printer for your PC is not changed. Instructions on how to change the default printer are below.

If you get any problems when mapping the queues or if these instructions do not work for your machine, please contact the IT Service Desk for help - www.reading.ac.uk/dts

To check that the printer devices have been added to your PC, on a Windows 10 PC, click on the Start button and then Devices and Printers. You should see the following devices:

If these devices are not shown, they can easily be added by clicking on the links below, this will create a connection to the print queues and load the driver onto your PC.

\\uorprint.rdg.ac.uk\FollowMe-BW

\\uorprint.rdg.ac.uk\FollowMe-Colour

Alternatively, click on the Start button and, in the Search programs and files box, type \\uorprint.rdg.ac.uk and press Return. Then double-click on each of the print queues shown.

To make one of these two queues the default queue for your PC:

1. Click on the Start button and then Devices and Printers

2. Right mouse click on one of the devices choose set as default printer

If you are using a Windows PC which is not part of the Reading domain, when entering your username, you will need to specify the domain:

RDG-HOME\username